Vivo is set to double the number of service centres owing to growing demands from customers in the country. The brand will add an additional 20 service centres, reaching the total number of service centres in the country to a total 40.
The multinational company is also looking to launch a country-wide 24/7-operational courier management service. This service will ensure that vivo smartphones and accessories can reach the remote areas of the country.
To ensure uninterrupted service during the strict lockdown vivo brand stores have been turned into temporary pick up points. Customers can drop their devices off to this stores and get them back from there after servicing, saving the customers the trouble of finding a service centre in the midst of lockdown.
