Thomas Tuchel urged "soft" Chelsea to toughen up after a shock 2-1 defeat against Southampton plunged his spluttering team into Premier League turmoil on Tuesday.
Tuchel's side blew the lead at St Mary's after Raheem Sterling put them ahead midway through the first half.
England forward Sterling bagged his third goal in two games with a close-range strike in the 23rd minute.
But Chelsea had squandered a host of chances before Sterling's opener and, not for the first time in Tuchel's reign, their profligate finishing came back to haunt them.
Romeo Lavia equalised in the 28th minute with his first goal for Southampton, curling home from the edge of the area after Chelsea failed to clear a corner.
Adam Armstrong put Southampton ahead on the stroke of half-time as he took Romain Perraud's pass and drilled a deflected shot past Chelsea keeper Edouard Mendy.
Chelsea, beaten 3-0 at Leeds in their previous away fixture, were unable to muster a response as they slipped to a second defeat from their last three games.
"Soft, soft, soft defending. There is no need to give shots away. Just toughen up as a team and show a different mentality," Tuchel said.
With just two wins from their first five matches, the Blues are already five points behind leaders Arsenal, who play their game in hand against Aston Villa on Wednesday.
Despite a significant close-season spending spree, which is set to continue with several more signings mooted before Thursday's transfer deadline, Chelsea are struggling to find any sustained momentum at present.