Business

REVE Chat provides chatbot solution to Mexican govt


Published : 25 Jan 2022 09:47 PM

REVE Chat, a SaaS-based chatbot company, is giving a solution to the Mexican Government for facilitating access to information and protection of personal data for its citizens. REVE Chat provides an AI-enabled chatbot to the platform.

REVE Chat is one of the technology ventures of REVE Group. REVE Chat provides SaaS-based live chat and Chatbot solutions for omnichannel including websites, WhatsApp, Face­book messenger and comments, Viber, etc.

The National Institute of Transpare­ncy, Access to Information, and Protection of Personal Data (INAI), the Mexican Government’s autonomous constitutional body will deploy the AI-powered omnichannel chatbot to ensure proper guidance to citizens with accurate information, direction, automated service request processing, dispute management, etc. for guaranteeing two fundamental rights: access to public information and protection of personal data.