REVE Chat, a SaaS-based chatbot company, is giving a solution to the Mexican Government for facilitating access to information and protection of personal data for its citizens. REVE Chat provides an AI-enabled chatbot to the platform.
REVE Chat is one of the technology ventures of REVE Group. REVE Chat provides SaaS-based live chat and Chatbot solutions for omnichannel including websites, WhatsApp, Facebook messenger and comments, Viber, etc.
The National Institute of Transparency, Access to Information, and Protection of Personal Data (INAI), the Mexican Government’s autonomous constitutional body will deploy the AI-powered omnichannel chatbot to ensure proper guidance to citizens with accurate information, direction, automated service request processing, dispute management, etc. for guaranteeing two fundamental rights: access to public information and protection of personal data.