OPPO Bangladesh has recently won the Golden Globe Tiger award in the Customer Service Excellence category for providing exceptional customer service in Bangladesh.
This award is a recognition of the brand’s contribution to elevating lives through top-notch customer service. OPPO Bangladesh team received the award at a ceremony recently held in Malaysia.
OPPO provides transparent service in Bangladesh called face-to-face maintenance services, providing maximum transparency as users can view the entire process of maintenance. This system of face-to-face maintenance has led user satisfaction to reach 99.3%.
Moreover, OPPO is the first mobile phone brand in Bangladesh to have launched mobile record service in the customer service centers, where users can record the service provision process or request a service provider to record it for them.
Damon Young, managing director of OPPO Bangladesh Official Exclusive Distributor, said, “I am very grateful to the authorities of the Golden Globe Tigers Award for recognizing our relentless efforts towards achieving customer service excellence, and motivating us to work even harder towards consistent improvements.”
