Mercantile Bank Limited organized a day long training on ‘Operational and Compliance Issues of Agent Banking’ at its training institute recently.
Desk officials from the Agent Banking Division along with various branches and uposhakha’s participated at the training.
Adil Raihan, Deputy Managing Director & CSBO of the bank inaugurated the training.
In his address Adil Raihan advised participating officers to fully adhere with the central bank guidelines on agent banking and its operational procedures. He also emphasized strongly on the importance of customer service. Faculties of training institute and officials from Agent Banking Division of the bank conducted the training sessions. Md. Enayet Ullah, EVP & head of Internal Control and Compliance Division and Darpon Kanti Roy, Head of Agent Banking Division were also present at the daylong program. Javed Tariq, Principal of MBTI moderated the training programme.
