E-commerce traders to get money only after product delivery


The government has announced that the e-commerce merchants will receive money only after delivering products to customers. The decision was taken to protect the interest of the consumers while purchasing products from e-commerce sites. 

As per new decision, sellers from now will receive the money after customer’s confirmation of receiving products. 

The commerce ministry unveiled the information after a multilateral meeting held at the ministry with e-commerce companies including e-Valley, Alesha Mart and others.

Discussion was also held on the inspection report prepared by Bangladesh Bank on evaly on Thursday at the ministry.

After the meeting, Additional Secretary of the Ministry of Commerce Hafizur Rahman said, “The sellers will get the price of their products if the customer gives the delivery confirmation message after receiving the product. And this process will be controlled by Bangladesh Bank. This money will be transacted through the gateway of the central bank.”

However, he also advised customers to use debit, credit card, bkash or Nagad. Customers should not pay cash in advance, he added.

E-Commerce Association of Bangladesh president Shami Kaiser told media, “The e-commerce sector should not suffer for such one or two organisations. The sector needs standard operating procedures or management guidelines for the benefit of both the consumer and the seller. Besides, Bangladesh Bank needs supervision for payment security.”

Earlier, a report of Bangladesh Bank on evaly said that the e-commerce company was selling products at a huge discount. So, there is a risk of creating unhealthy competition in the country's e-commerce business. This will harm good and honest e-commerce traders and will destroy people's confidence in this sector in future.