Concerted efforts of all the government and non-government organizations concerned can be the best way of establishing good government in the delivery process of public services.
The present government under the dynamic and visionary leadership of Prime Minister Sheikh Hasina has been working relentlessly to ensure good governance in the public service delivery sector.
So, all the officials and staff of district, upazila and union level offices should discharge their duties with utmost sincerity and honesty to supplement the government endeavor.
The views were expressed at a stakeholders meeting on establishing good governance hosted by the Commissioner Office of Rajshahi division at its conference hall in Rajshahi city on Monday.
Divisional Commissioner GSM Zafarullah addressed the meeting as the chief guest, while Additional Commissioner Dr Ziaul Haque was in the chair. Additional Commissioner Abu Taher Muhammad Masud Rana, Superintendent of Police Shahjahan Mian, Additional Deputy Commissioner of Rajshahi Metropolitan Police Golam Ruhul Quddus and Additional Deputy Commissioner Kolyan Chowdhury also spoke on the occasion.
Giving an illustration of the present government's achievements in various development sectors Commissioner Zafarullah said the government has been implementing diversified programmes to establish good governance in the service delivery activities.
He said there are five good governance tools related to National Integrality Strategy (NIS), Right to Information (RTI), Citizen Charter, Grievance Redress System (GRS) and Annual Performance Agreement (APA). In addition infusing dynamism into the public services, transparency and accountability are being ensured in the services, including recruitment in government jobs, benefiting the service-recipients as a whole.
The use of the NIS tool has started to make the public service deliveries vibrant because it has brought a new dimension as a result of engaging the people in the service delivery process. Over 36 persons consisting of government officials, development activists, business leaders, valiant freedom fighters, members of the civil society and journalists joined the meeting sharing views on how they supplement the process of establishing good governance.