BRAC Bank regularly informs its customers to strictly maintain the confidentiality of card information and password for the safety and security of online and card-based transactions.
In a series of awareness communications, BRAC Bank has disseminated safety and security tips for transactions through debit cards, credit cards, internet banking, e-commerce, app and ATMs etc.
The customers are requested not to share internet banking user ID, password, one-time password (OTP), debit/credit card number, PIN, CVV, or card expiry date with anyone. The bank authority will never ask for such sensitive information from the customers. For e-commerce transactions, the customers are advised not to share their user ID, email and password. They are advised to use strong passwords, change passwords regularly, and use two-factor authentication and other safeguard protocols.
Commenting on the awareness initiative, the bank’s DMD & COO Md Sabbir Hossain said, “As a custodian of customers’ deposits, it is our responsibility to protect the assets as a trusted partner. That’s why we continuously create awareness among the customers to maintain strict confidentiality of their banking information.”
