Speakers at a MoU signing ceremony mentioned that a total of 431,169 Certificates, Licenses, and Permits (CLP) were issued automatically through the BSW system till 20 July, 2025, of which , 85.30% were issued in less than one hour while 94.14% in less than a day through automated process.
The MoU was signed between National Board of Revenue (NBR) and the Bangladesh Atomic Energy Regulatory Authority (BAERA) on Sunday on the use of the Bangladesh Single Window (BSW) system aiming to further streamline trade facilitation and enhance transparency in import-export operations.
Being implemented by the NBR under a project, the BSW is already operational and serves as an online platform where importers and exporters can apply for and automatically obtain all necessary Certificates, Licenses, and Permits
(CLPs) required for customs clearance. Prior to applying for CLPs, users must register on the BSW system (website: www.bswnbr.gov.bd) using their Business Identification Number (BIN). The BSW brings several benefits to importers, exporters, and related stakeholders:
All activities related to CLPs are being carried out simultaneously through online by all concerned agencies in a single common platform.
It reduces human interaction and thus ensures transparency and accountability in government procedures and operations.
It also saves time and cost in import and export operations.
The system also builds confidence among domestic and foreign traders, encourages investment and
expands trade.
Currently, CLPs being issued by 19 agencies -- including DGDA, EPB, DoEX, BNACWC, BEZA, BEPZA, DoE, BSTI, BAERA, BAEC, CAAB, BTRC, DOF, DLS, PQW, BIDA, BGMEA, BKMEA, and CCI&E -- are processed through the BSW as per a policy decision.
Today's MoU with BAERA marks another milestone in integrating government agencies with the BSW. With this agreement, the number of offices/agencies/ministries that have signed MoUs with NBR on BSW implementation now stands at 38.
The NBR has also urged all stakeholders involved in import and export operations to extend their cooperation in successfully implementing the Bangladesh Single Window (BSW).
For any assistance, stakeholders can contact the hotline at 16139 or visit the website www.bswnbr.gov.bd for BSW-related services.
